We currently ship all orders within Saudi Arabia. Estimated delivery time is 3 to 5 business days from order confirmation, and may vary by city and logistics conditions.

The base shipping fee is 25 SAR, though it may differ for certain pieces depending on size or weight. The actual shipping fee is always shown clearly in your cart and before you confirm payment — no surprises on delivery.

All items in a single order ship together as one shipment, so if your order contains more than one piece, the shipping fee is charged once for the whole order.

Cash on Delivery

Cash on delivery is currently available in selected cities only. At checkout, the option appears automatically if your city supports it; otherwise, you can complete your order by bank transfer.

Order Tracking

Once your order ships, we'll reach out via WhatsApp or the phone number on your account to update you on its status.

We understand a piece may not be exactly what you expected, so we offer an exchange within 3 days of receiving your order, provided you state the reason when you contact us.

Eligibility

• Contact us within 3 days of receiving your order.
• The piece must be in its original condition, unused, with all packaging and accessories included.
• Include your order number and the reason for the exchange when you reach out.

Not Eligible

• Pieces showing signs of use or damage not caused by a manufacturing defect.
• Custom or made-to-order pieces, where applicable.

How to Request an Exchange

Message us on WhatsApp or email info@kaffik.com with your order number and reason, and we'll guide you through the next steps.

We respect your privacy and are committed to protecting your personal data. This policy explains what we collect and how we use it.

Information We Collect

• Name, phone number, and email (if provided) when you create an account.
• Delivery address and order details when you place an order.
• Your order history and communications with us via WhatsApp or email.

How We Use Your Data

• To process and deliver your orders.
• To communicate with you about your order or questions.
• To improve your experience on our store.

We do not sell or share your data with third parties for marketing purposes. We may use essential cookies to keep the site functioning correctly.

Your Rights

You can contact us anytime to access, correct, or delete your data via info@kaffik.com.

By using the KAFFIK website and placing an order, you agree to the following terms.

Products & Pricing

We make every effort to display accurate photos and descriptions, though colors may appear slightly different depending on your screen. Prices are listed in Saudi Riyals and are subject to change at any time without prior notice; this does not affect orders already confirmed.

Orders & Payment

An order is considered confirmed once you receive an order confirmation message with your order number. Currently available payment methods are bank transfer, and cash on delivery in cities where that service is offered.

Intellectual Property

All content on this site (logo, images, text, designs) is owned by KAFFIK and may not be used without prior written permission.

Limitation of Liability

We strive to provide a reliable shopping experience, but we are not responsible for delays caused by circumstances beyond our control (such as courier delays or weather conditions).

Company Information

• Commercial Registration Number: [Add CR number here]
• VAT Number: [Add VAT number here]
• Contact Email: info@kaffik.com